![Customer Journey Map](https://taralbryan.com/wp-content/uploads/2024/06/Various-Roadmap-Graphics-10.png)
4 Steps to Retain Your Customers – Building a Customer Journey Map
One of the key drivers of the success of a business is your ability to retain your customers. Customer retention is more than just how satisfied they are with your service – here is another dimension to help you build your customer journey map.