Our Blog

Learning Automation Goes Beyond eLearning

A common misperception is that learning automation just means elearning. While an elearning course (the act of creating an engaging learning experience using technology) is a great start, it is just the tip of the iceberg. 

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Create + Scale Digital Learning Experiences

It All Starts With a Vision…5 Steps to Align Your Learning

Learning Map + Company Vision = Achievable BHAG’s In order to think big we need to proactively look how our learning map and vision aligns with the specific and measurable outcomes that tie back to the organizational BHAG’s. So how do you plan forward? Think about the vision and result you have for your organization,

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Achieving BHAG’s In Your Learning Practice

An open letter to a successful learning leader – Are you tasked with helping the organization achieve big hairy audacious goals in your organization? As a learning leader you have the job of consulting with each business unit to help them achieve their goals. Goals that are only attainable by having solid momentum and performance

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Is Your Training Causing More Customer Sales?

You want — and need — your staff to engage and learn so they can be successful in their work. Then you need innovative online learning solutions. Not online manuals, not a reference guide they must regurgitate or be tested on at the end of the chapter. You want them to learn on a platform

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customer service results

Does Digital Learning Improve Customer Service Results?

“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” – Kevin Stirtz Many businesses depend upon excellent customer service for sales, retention, reviews and more. When complaints roll in, or even show a slight uptick, it’s time to review

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